KEMPRON
Contact

Who We Serve

Insurers. Not The Public.

Kempron sells to property and casualty insurers and to the claims organisations that operate on their behalf. We hold no consumer accounts and cannot act on an individual claim.

Counterparties

Who We Work With

  • Property and casualty insurers writing personal or commercial motor business in Canada and the United States.
  • Claims organisations, third-party administrators and managing general agents operating a motor claims function on an insurer's behalf.
  • Reinsurers and industry bodies with an interest in motor claims cost and integrity.
  • Prospective commercial partners and suppliers to the above.

We do not publish a client list and we do not confirm or deny commercial relationships in either direction.

Everyone Else

If You Have Reached Us By Another Route

If You Are A Policyholder

Your insurer is the correct and fastest route, and the only one with access to your file. Kempron is not an insurer, a broker or an adjuster. We cannot open, view, expedite, decide or influence an individual claim, and we hold no consumer accounts.

If you have a complaint about how a claim has been handled, your insurer's internal dispute process is the first step, followed by the ombudsman service or insurance regulator for your province or state.

If You Are A Repairer, Tow Operator Or Supplier

We work with the networks insurers already have rather than displacing them. Suppliers and service providers who want to be considered for future work are welcome to write to us. We do not maintain a public vendor portal and we do not publish a supplier list.

If You Are A Journalist

We respond to written media enquiries. We do not brief on unannounced work, and we do not confirm or deny commercial relationships.

If You Are Looking For A Job

Kempron does not currently publish open roles. There is no careers page because there is nothing on it that would be true. Speculative approaches from people with deep motor claims operations, collision repair or regulated-industry engineering experience are read and kept on file.

If You Are A Regulator Or Compliance Officer

The Regulators page is written for you, and sets out the frameworks we work within, our posture toward each, and how data is handled and where it sits.

Contact

One Address For All Of The Above

Please include your organisation and the nature of the enquiry. We respond to legitimate business correspondence and do not operate a consumer helpline.

admin@kempron.com